Service design is the activity of planning, and developing artifacts, material components of a service/product in order to improve its functions, and the interaction between the downstream & Upstream systems.
Product / service integration and management (SIAM / PIAM), is an approach used in the management of multiple service providers to ensure effective and efficient delivery of services to an organisation.
Platform engineering encompasses various areas, including infrastructures, cloud services, containers, automation, application framework services, monitoring, Security, Goverenance and more.
Support covers the support of any form of information technology within a business, this involves managing software systems & services, hardware, migrations, integration, networks and maintaining processes which handle Ecosystem services.
we are helping users to further develop their existing skills and to learn new skills, to further extend their expertise, through training and development.